Project Description
Why attend
On-Time Delivery has proved to be one of the most used Key Performance Indicators in modern business. It represents the ability of the company to satisfy its customers. Since globalization where competition has become even stronger, it has become of utterly importance the delivery of an order on a timely and accurate (in quantity) manner. Therefore, it is equally important for a company to measure its OTIF (On-Time, In Full), identify the reasons behind any incompetencies and finally indulge some serious efforts to improve it.
Course Objectives
By the end of the course, participants will be able to:
- Learning the right steps of a proper order execution
- Identifying the reasons behind an out-of-limits OTIF
- Identifying the way every company operation affects OTIF
- Designing a suitable monitoring system for OTIF
- Designing and implementations solutions to improve current status in OTIF
- Implement preventive measures to avoid low OTIF incidents
Who should attend
This course is ideal for key users (managers or not) in every company operation related to the proper order execution. Alternatively, the course would suit anyone within the company who is entitled with a continuous improvement project or anyone who wishes to understand the risks involved in an order execution.
Course Outline
Definitions
What is Order Execution – What is Key Performance Indicator (KPI) – What is On Time, In Full delivery percentage
Functions involved in Order Execution
Role of every company function is analyzed : Sales – Production – Warehouse & Logistics – Financing
Impact of OTIF to company’s status
Why OTIF is important – Effect to customer service – Effect to customer perception
Reasons behind a low OTIF
External factors – Internal Factors – Categorization of these Factors – Importance and validity of every Factor
Design of a monitoring system for OTIF Basic Structure – Sources of information – Roles & Responsibilities
Methodology to attack a low OTIF
Prioritization – Communication – Training – Setting of approved standards – Preventive measures – Examples of applied solutions
OTIF as a marketing tool
Examples of successful cases
The workshop
This interactive training course includes the following training methodologies as presented on the next column based on percentage of the total tuition hours:
Lectures
Workshops & Work presentation
Case Studies & Practical Exercises
Videos, Sofware & General Discussion
The course instructor may modify the above training methodology before or during the course for technical reasons with no prior notice to participants.
Falcon Consulting Professionals is established in Greece for the last 15 years in the areas of technical consulting and professional training for the local industries. Falcon is expanding in GCC, aiming to provide the best consulting and training solutions to the industries of the region. Falcon’s instructors are accredited trainers and highly experienced in their fields, as well as adult training. We aspire to build our business relationships on mutual trust. The achievement of results with an emphasis on innovation and sustainability, quality, cost analysis and time scheduling are non-negotiable from the conceptual phase of the training.
